You are currently in your MemberClicks Database profile for NAAHP. Here you can adjust some of the background items that are not accessible/not displayed from your profile page on the NAAHP website. If you need to change your email, please contact NAAHP directly at (217) 355-0063.

Help/FAQs Topics

Completing Forms

Database Profile Navigation

Renewal Form


Login Issues

Editing Contact Details

Invoices

Past Form Submissions

Message/Notification History

Password Management

Member ID/Member Number

 

Completing Forms:

Renewal Form

  1. If you cannot access the renewal form, please note the following:

    • If you have not received a renewal notice, then you have not yet been placed into your renewal period. If you are not in a renewal period, then you cannot access the renewal form.
    • If you have switched institutions and are trying to renew your membership, you will need to complete the New Membership Application and create an account with your new institution (see #2 below).
  2. Renewing Under a New Institution

    You will need to create a new account and complete the New Membership Application if you are not renewing with the institution you had a membership with last year.

    In order to speed up the renewal process under a new institution, please indicate in the New Membership Application that you have previously head a membership with NAAHP under a different institution along with previous:

    • Membership Type
    • Institution Name
    • Email

  3. Renewing With No Changes from Last Year

    If you are renewing your membership and you have not changed institutions, please proceed through the renewal form and to payment.

  4. Payment

    Following the Summary Page, you will have two payment options:

    • Pay Now
      Allows you to pay online with a credit card.
    • Invoice Me
      Select this option to pay via check or at a later date. An invoice will be created and marked as open if you select this option.

 


Login Issues

  1. If you are having difficulties with login, please select the Reset Password link as a first step.

 Login page

 2. For additional login issues, use the Contact Us form and select Website/Technical Services.


 

Navigation Through Your Database Profile:

Editing Contact Details
      1. Click My Information in the top menu.
      2. In the My Information page, click the "My Profile Tab"
      3. The contact details you have access to adjust can be edited by selected "Edit" on the right
      4. You cannot edit certain details such as your mailing address and institution. Please contact NAAHP to have these changes made. 
Viewing & Paying Invoices
      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Invoices.
      4. This will provide a list of all your invoices including open, paid, and voided invoices.
      5. Click on the invoice number in the first column to open an invoice.

Viewing Form/Event/Purchase Submission Forms:

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Submissions.
      4. This will provide a list of all the forms you have completed including publication orders, event registrations, membership, and more.

Viewing Message/Notification History

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Message History.
      4. This will provide a list of all the messages you have been sent via the database. Typically these messages are regarding invoices and order confirmations through forms.

Changing Your Database Password

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Change Password.
      4. Complete the steps to change your password.
      5. Keep in mind this will change your password to the MemberClicks Database ONLY. This password reset will NOT affect your login to the NAAHP website.

Member ID/Member Number

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Your NAAHP Member ID is listed as Member Number within the information on your profile.