You are currently in your MemberClicks Database profile for NAAHP. Here you can adjust some of the back-end items that you cannot edit on the front-facing website. You can also access information that is not displayed on your website profile. If you need to change your email, please contact NAAHP directly at (217)355-0063.

Help/FAQs Topics

Completing Forms

Database Profile Navigation

New Member Application

Renewal Form


Login Issues

Editing Contact Details

Invoices

Past Form Submissions

Message/Notification History

Password Management

Member ID/Member Number

 

Completing Forms:

New Member Application
  1. If you do not already have an account, you will need to create one and you can do so through this form.

    Note: If you already have an account and attempt to create a new one with the same email address, a prompt will tell you to login with the existing account. If necessary, you will be able to reset your password.

  2. Once logged in, you will be prompted to select the membership type you are applying for.

  3. Once you select the membership category you qualify for, you will need to complete the remaining information to advance through the form.

    About Regions: If you select Advisor or Community College Advisor membership, you will need to select the region you belong to based on the state your institution is located in. A list of state regional affiliations is provided in the form and you can also identify what region you belong to using the Region Identification Table.

    If you choose the incorrect region, NAAHP will make the correction and you will be invoiced for any applicable differences in dues.

  4. After completing the contact information, you will then be asked if you have previously held membership with NAAHP through a different institution. This question helps speed up the renewal process if you are renewing your membership but have changed institutions.

    If you have not previously held membership with NAAHP, just select No and proceed.

  5. Membership Code of Ethics and Confirmation of Correct Membership Type

    After you complete the first page and select Next, you will need to confirm that you have read the NAAHP Membership Code of Ethics Statement and confirm that you have selected the membership category that you qualify for. The image below is an example of the Advisor Membership Type with the description, but this will adjust accordingly depending on the membership type you select on the first page.

    If you choose the incorrect membership type or the incorrect regional affiliation, NAAHP will make the correction and you will be invoiced for any applicable differences in dues.

  6. Summary

    You will then see a summary of your order

  7. Payment

    Following the Summary Page, you will have two payment options:

    • Pay Now
      Allows you to pay online with a credit card.
    • Invoice Me
      Select this option to pay via check or at a later date. An invoice will be created and marked as open if you select this option.

Renewal Form

  1. If you cannot access the renewal form, please note the following:

    • If you have not received a renewal notice, then you have not yet been placed into your renewal period. If you are not in a renewal period, then you cannot access the renewal form.
    • If you have switched institutions and are trying to renew your membership, you will need to complete the New Membership Application and create an account with your new institution (see #2 below).
  2. Renewing Under a New Institution

    You will need to create a new account and complete the New Membership Application if you are not renewing with the institution you had a membership with last year.

    In order to speed up the renewal process under a new institution, please indicate in the New Membership Application that you have previously head a membership with NAAHP under a different institution along with previous:

    • Membership Type
    • Institution Name
    • Email

  3. Renewing With No Changes from Last Year

    If you are renewing your membership and you have not changed institutions, please proceed through the renewal form and to payment.

  4. Payment

    Following the Summary Page, you will have two payment options:

    • Pay Now
      Allows you to pay online with a credit card.
    • Invoice Me
      Select this option to pay via check or at a later date. An invoice will be created and marked as open if you select this option.

 


Login Issues

  1. This is the database end of the NAAHP website. Although the website and database are integrated, the logins are independent of one another. If this is your first time logging into the new NAAHP database, you will need to reset your account password to enter your database profile. Please see screenshots below for login screen references to help guide you.

  2. It is highly advised that you use the same password you created for the website profile login.

  3. If you are in need of a receipt for a transaction made prior to January 21, 2019, please contact the National Office directly.

  4. Login Screens:
      • NAAHP Database (Powered by MemberClicks) Login Screen - Login is Independent of Website:

      •  NAAHP Website Login Screen - Login is Independent of Database:

 


 

Navigation Through Your Database Profile:

Editing Contact Details
      1. Click My Information in the top menu.
      2. In the My Information page, click the "My Profile Tab"
      3. The contact details you have access to adjust can be edited by selected "Edit" on the right
      4. You cannot edit certain details such as your mailing address and institution. Please contact NAAHP to have these changes made. 
Viewing & Paying Invoices
      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Invoices.
      4. This will provide a list of all your invoices including open, paid, and voided invoices.
      5. Click on the invoice number in the first column to open an invoice.

Viewing Form/Event/Purchase Submission Forms:

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Submissions.
      4. This will provide a list of all the forms you have completed including publication orders, event registrations, membership, and more.

Viewing Message/Notification History

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Message History.
      4. This will provide a list of all the messages you have been sent via the database. Typically these messages are regarding invoices and order confirmations through forms.

Changing Your Database Password

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Select Change Password.
      4. Complete the steps to change your password.
      5. Keep in mind this will change your password to the MemberClicks Database ONLY. This password reset will NOT affect your login to the NAAHP website.

Member ID/Member Number

      1. Click My Information.
      2. Once in your profile, hover over the My Profile tab directly above your photo/the placeholder photo.
      3. Your NAAHP Member ID is listed as Member Number within the information on your profile.